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Task Mining

Power Automate Task Mining

Bring the hidden desktop work 
in your M365 environment into view.

Power Automate Task Mining is a task mining tool that records activity through OS event logs based on the UI Automation API. It excels at analyzing work centered on Microsoft 365 apps and leads directly into Power Automate Desktop flows. It is easy to start if you already use M365 and Power Platform.

What you can do with Power Automate Task Mining

  • Activity recording with the UI Automation API

    Records activity based on Windows’ standard UI Automation API, revealing how M365 apps and others are really used, with no burden on staff.

  • M365 app usage made visible

    See in numbers how much time goes into each app, such as Excel, Outlook and Teams.

  • Straight into Power Automate Desktop flows

    Repetitive work you find can be built directly as Power Automate Desktop flows, linking analysis and automation.

  • Repetition detection with AI

    AI detects where the same patterns repeat, identifying what to automate without relying on intuition.

  • Automatic process maps

    Recorded activity is turned into process maps automatically, giving an overview of how the whole job is structured.

  • Integrated across Power Platform

    Make the most of the whole Power Platform, for example by building analysis dashboards with Power BI.

Issues

Even with M365 in place, do these challenges remain?

You can’t see whether M365 is really being used well

The licenses are in place, but there is no way to see how teams actually use them or how fully.

Choosing what to build in Power Automate relies on gut feeling

Which work to turn into flows first is decided from staff reports, so the highest-return targets aren’t clear.

Routine work that jumps between apps still weighs on teams

Copying and checking across Excel, Outlook, Teams and other apps eats into every working day.

Power Automate Task Mining
solves all of these at once.

Benefits

Find the answers for automation in how M365 is really used, with ITSO.

01

Certified Microsoft partner

As a certified Microsoft partner, ITSO officially supports Task Mining and Power Automate from implementation to operation.

02

Low-cost start using your M365 environment

If you already use Microsoft 365 and Power Platform, you can get started quickly with little extra cost.

03

End-to-end support through to Power Automate Desktop flows

We identify high-priority work from the analysis and take it straight into flows in Power Automate.

04

An analysis foundation with Power BI

We turn Task Mining data into dashboards so you can keep monitoring how work really runs across the organization.

05

Privacy and governance design

We design operating rules covering what is collected, masking settings and how to explain it to employees.

06

Ongoing maintenance and analysis

Ongoing remote support, from continuous data collection and analysis reports to carrying out automation.

Flow

Three steps to go-live, in as little as two months.

  1. 1

    Choosing departments and tasks

    2–4 weeks

    We agree on scope and privacy policy, and also review how you use Power Platform today.

  2. 2

    Agent setup and recording

    2–4 weeks

    The tool is installed on participants’ PCs to collect data for a set period, with activity logs aggregated so individuals can’t be identified.

  3. 3

    Analysis and automation proposals

    2–3 weeks

    We analyze the data and propose automation candidates, including flows in Power Automate Desktop.

Scene

Power Automate Task Mining is at work across a wide range of industries and tasks.

  • General affairs

    Mapping request copying work across apps

    Request handling that moved between Outlook, Excel and internal systems was made visible, identifying candidates for flows in Power Automate.

  • Sales

    Measuring the effort of CRM data entry

    Patterns in manually entering deal information into the CRM were analyzed, pinpointing where to add input assistance and automation.

  • Accounting

    Mapping monthly reporting from app usage

    The sequence of compiling in Excel and reporting in Outlook was made visible, defining what to automate with Power Automate.

Contact us

FAQ

  • UiPath Task Mining combines OS event logs and screen captures and excels at detailed analysis by person and team, while Power Automate Task Mining is based on the UI Automation API and excels at work centered on M365 apps. If you already use Microsoft 365 and Power Platform, Power Automate Task Mining tends to be easier to start with.

  • A standard implementation, from choosing departments to data collection, analysis and proposals, takes about 2–3 months. Depending on how you already use Power Platform, it can be even faster.

  • Yes. Automation candidates can be built directly as Power Automate Desktop flows. If you already have flows, we also analyze overlaps and room for extension in our proposals.

  • Yes, any Windows app that supports the UI Automation API can be analyzed. It is strongest, though, for work centered on M365 apps.

  • Passwords, personal information and the like are masked automatically and left out of recordings. We recommend explaining the purpose and scope to employees in advance and proceeding with their agreement.

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