Privacy Policy

“Personal information” means “personal information” as defined in Japan’s Act on the Protection of Personal Information: information about a living individual that can identify a specific person by the name, date of birth, address, telephone number, contact details or other descriptions it contains, as well as data relating to appearance, fingerprints or voiceprints, and information that on its own can identify a specific individual, such as the insurer number on a health insurance card (personal identification information).

The Company may ask for personal information such as your name, company name, department, job title, telephone number and email address through the inquiry form, job application form and other forms on this website. Personal information may also be provided to us in the course of our business activities, for example through exchanging business cards, email or telephone.

Depending on how it was obtained, the personal information the Company holds is used for one of the following purposes.

1. Personal information entered on websites operated by the Company: to inform you about our services and to provide information from the Company
2. Personal information of applicants for positions at the Company: to assess applications and notify applicants of the results
3. Other personal information provided in the course of our business activities: to make reports, contact you and consult with you as necessary for our business activities
4. Personal information entrusted to us by our business partners: to carry out work for each partner’s marketing and promotional activities

The Company will change the purposes of use of personal information only where the new purposes can reasonably be considered related to the previous ones.

If the purposes of use are changed, the Company will notify users of the new purposes by a method it prescribes or publish them on this website.

The Company will not disclose or provide personal information you have given us to any third party, except in the following cases.

1. Where a company performing work on the Company’s behalf needs the information, to the extent necessary for the purposes of use stated above
2. Where required by laws and regulations, or where provision to third parties is otherwise permitted under the Act on the Protection of Personal Information
3. Where you have given your consent

When a person asks the Company to disclose their personal information, the Company will disclose it to them without delay. However, the Company may decline to disclose all or part of it if disclosure would fall under any of the following, and if it decides not to disclose, it will notify the person without delay.

1. Where disclosure may harm the life, body, property or other rights and interests of the person or a third party
2. Where disclosure may seriously interfere with the proper conduct of the Company’s business
3. Where disclosure would otherwise violate laws and regulations

Notwithstanding the preceding paragraph, as a rule the Company does not disclose information other than personal information, such as history information and characteristic information.

The Company may outsource work involving personal information to the extent necessary to carry out its business. When doing so, it chooses contractors that meet the security standards it has set, based on its own selection criteria, and appropriately manages and supervises them.

1. If personal information about a user held by the Company is incorrect, the user may ask the Company, through the procedure it prescribes, to correct, add to or remove that information (“correction, etc.”).
2. If the Company receives such a request and determines that it must comply, it will make the correction, etc. without delay.
3. When the Company has made a correction, etc. under the preceding paragraph, or has decided not to, it will notify the user without delay.

For personal information provided to us and personal information entrusted to us by business partners, the Company implements security measures to prevent and remedy unauthorized access, loss, destruction, alteration and leakage, and continuously maintains and improves its personal information protection system.

If a person asks the Company to stop using or to erase their personal information (“suspension of use, etc.”) on the grounds that it is being handled beyond the scope of the purposes of use or was obtained by improper means, the Company will carry out the necessary investigation without delay.

If, based on the results of that investigation, the Company determines that it must comply with the request, it will carry out the suspension of use, etc. without delay.

When the Company has carried out a suspension of use, etc. under the preceding paragraph, or has decided not to, it will notify the user without delay.

Notwithstanding the two preceding paragraphs, where a suspension of use, etc. would involve great expense or would otherwise be difficult, and alternative measures necessary to protect the user’s rights and interests can be taken, the Company will take those alternative measures.

This website uses cookies to improve convenience and understand how the site is used. It may also use the analytics tool Google Analytics, which uses cookies to collect traffic data that does not include information identifying individuals.

To prevent spam submissions through forms, this website also uses reCAPTCHA, provided by Google LLC. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

You can disable cookies in your browser settings. However, if you do, some features of this website may not be available.

The Company may change the contents of this Policy without notice in response to amendments to laws or as otherwise necessary. The revised Policy takes effect when it is posted on this website.

For inquiries about this Policy, or requests for disclosure, correction or suspension of use of personal information, please contact us below.

Company

ITSO Co., Ltd.

Representatives

Shinichi Kitagawa, Representative Director & CEO
Yasuhiro Fukano, Representative Director & CTO

Address

12F Toranomon 37 Mori Building,
3-5-1 Toranomon, Minato-ku, Tokyo 105-0001, Japan

Phone

+81-3-4500-2002

Inquiries

Inquiry form