AI
Knowing your business inside out,
we build in the right AI.
AI extends human capabilities. ITSO helps you put that power to work across strategy, security, tools, and the public sector.
Transform your company with AI.
AX (AI Transformation) means reshaping your business, organization, and operations with AI as a given. Combining the consulting capability to draw the strategy with the technical strength to fully implement it, ITSO supports you end to end, from concept to adoption.
Three Engagement Models
Different scopes of involvement across the same support servicesOverview of Support Services
Rows = support layers × Columns = phasesroadmap
(training & adoption)
(agents & dev teams)
01Evaluation
Foundation
- Environment setup
- AI & product guidelines
Transformation
- Goal definition / roadmap
- Organization & policy transformation
- People transformation (training & adoption)
- Technology transformation (agents & dev teams)
02Preparation
Execution
- Use case discovery & issue identification
- Implementation support (PoC & trial)
03Operation & Scale
Execution
- Adoption (full rollout)
- Scaling success stories
Cross-functional / All phases
- Governance design & guardrails
- Technical help desk & PMO support
In the AI era, design security with AI in mind.
The more AI is built into your operations, the less conventional measures alone can protect you. New risks that span models, data, and users must be met with designs that assume AI. ITSO supports you end to end, from building the framework to implementing concrete defenses.
Five Layers of Defense
Consistent support from selection to operation-
Layer1Entry & endpointsEndpoint securityAssume intrusion and stop damage at the device[Implementation support]AppGuard
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Layer2AI models & I/O controlLLM input/output guardrailsDetect and control prompt injection and more[Implementation support]NVIDIA NeMo Guardrails
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Layer3Data & confidentialitySensitive data protection & maskingProtect confidential data used in training and inference[Implementation support]Informatica
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Layer4Testing & attacker’s viewAI red teamingTest AI vulnerabilities from an attacker’s perspective[Implementation support]Gartner
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Layer5Operations & governanceAI governance & model monitoringContinuously audit model behavior and usage[Implementation support]IBM Watsonx.Governance
Extend human capabilities with AI.
ITSO has proprietary solutions that extend each human capability: LLM OCR extends the eyes, AI Call Agency extends the ears and mouth, and our LLM technology extends thinking and intelligence. We deliver advanced technology in a form you can actually use.
- SightLLM OCREyes: extended reading
- IntelligenceLLM TechnologyOn-prem LLMs (GPT-OSS/Qwen), custom LLM development & fine-tuning support
- Listen & speakCall AgencyEars & mouth: extended dialogue
Understanding the constraints of the public sector,
we bring AI and AX visions into society.
In the public sector, being technically “possible” is not enough to reach implementation. We understand each condition unique to the public sector, respond to it appropriately, and guide visions to real-world implementation.
From Vision to Implementation
Four public-sector conditions, step by stepSolution
ITSO’s AI products are practical solutions born from real business operations. From chatbots and voice AI to OCR and governance, our lineup lets you choose according to your challenges.
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AI Agent
Just give it a goal instead of instructions, and the AI breaks down and executes tasks on its own. Next-generation business automation.
Learn more -
AI-Call Agency
AI automates phone calls. Handling both inbound and outbound calls, it covers everything from automatic call logging to CRM integration.
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AI Advisor365
A custom AI chatbot trained on your internal data. It handles inquiries 24/7 and centralizes knowledge management.
Learn more -
LLM OCR
99% recognition accuracy with no templates. Combining multiple LLMs and VLMs, it accurately reads complex forms and even handwritten documents.
Learn more -
AI Governance
Systematically manage the risks, security, and ethics of using AI. We build a safe AI operating framework from the ground up.
Learn more -
ON-PREMISE LLM
Build and run an LLM entirely within your internal environment. Use generative AI at work while protecting confidential data, with no reliance on external APIs.
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Digital Clone
Reproduce a specific person’s knowledge, way of speaking, and judgment with AI. We build digital clones for knowledge transfer, training, and automated responses.
Learn more
Tech
Column
FDE（Forward Deployed Engineer）とは？
SE・ITエンジニアとの違い、必要なスキルを解説
OCRの識字率とは？AI OCRとの違いや精度比較・導入効果を徹底解説
AIエージェントとは？
機能・活用事例・開発方法まで徹底解説【企業向けDX支援】
AXとは？DXとの違いや導入メリット、活用事例をわかりやすく解説
LLM OCRとは？
従来のOCRを超える“文脈理解型AI”が業務効率を革新する
Practical insights on hyperautomation and AI. Articles are available in Japanese only.