business

Process Mining

Not by intuition or experience,
but by uncovering the truth of your work from log data.

ITSO’s process mining analyzes the event logs stored in your business systems and objectively visualizes the gap between how your processes should run and how they actually run. We identify bottlenecks, deviations, and inefficiencies, and drive data-driven improvement in combination with RPA and BPA.

ITSO × PROCESS MINING

See the
process,
not the guesswork.

See the process,
not assumptions.

MECHANISM

Visualize how work really happens,
from log data.

Process mining is a technology that analyzes the event logs left in your systems and automatically visualizes how your business processes actually flow. You can identify improvements based on data rather than intuition or experience.

A process mining analysis screen visualizing a process flow diagram, cycle time distribution, and conformance rate

Two Deployment Types

Choose by analysis scope and RPA integration

Enterprise-wide (Celonis, etc.)

Supports logs from a wide range of systems, including ERP, SaaS, and databases. Well suited to company-wide analysis across multiple departments and systems.

Key product: Celonis

RPA-integrated (UiPath Process Mining)

Integrates seamlessly with UiPath robot execution logs. If you already have a UiPath environment, individual teams can start right away.

Key product: UiPath Process Mining

Both can integrate with major RPA products such as UiPath, and you can choose according to your company’s scale and system landscape. They can also be used together.

How It Runs

Continuous analysis by default; people act only when a bottleneck is found

Data sources

Core system logs

Workflow & SaaS logs

RPA execution logs

Direct DB connection

Process mining becomes more accurate as logs accumulate. Analysis basically keeps running unattended, and staff step in to improve only the steps where bottlenecks or deviations are detected.

What Process Mining Can Do

Automatic process maps

Automatically maps the actual processing paths from time-series log data. Even complex paths that people cannot grasp by eye can be visualized using complete data.

These are the main functions shared by Celonis and UiPath Process Mining. A good approach is to start with a single process and expand the scope while confirming the results.

Solution

Centered on Celonis, UiPath Process Mining, and Power Automate Process Mining, ITSO’s process mining solutions help you select, implement, and make full use of the best platform for your environment and analysis goals.